BrezyFlow Privacy Policy

Effective Date: 2026-04-17 Audience: 17+

This Privacy Policy explains how BrezyFlow Team ("BrezyFlow", "we", "us", or "our") collects, uses, discloses, and protects information when you use the BrezyFlow app and related services.

Summary: We collect information you provide (such as name/username/email and support messages) and information collected automatically (device info, usage statistics, crash logs). With your permission, we may collect approximate or precise location. We do not sell your personal information.

1) Scope

This policy applies to information processed by the app, our customer support, and any related pages or services that reference this policy.

2) Information We Collect

Information you provide

  • Account and profile information: name, username, and email.
  • Customer support content: messages and other content you send when contacting support.
  • Content you add: manicure dates, notes, collection/category labels, and related entries.

Automatically collected information

  • Device information: model, OS version, language, time zone, and app version.
  • Usage data and app interactions: feature usage and performance metrics.
  • Crash logs and diagnostics: information about crashes and errors.

Photos and media you choose to store

  • Photos/images of nail designs that you choose to add to the app.
  • Related metadata you provide (such as captions, collection names, dates).

Face and biometric note: We do not perform facial recognition and we do not collect biometric identifiers or biometric information for identification purposes.

Location information (with your permission)

If you allow location access, we may collect approximate or precise location information. You can control location permissions in your device settings.

Cookies and similar technologies (when applicable)

If parts of our service are presented in a web view or web-based pages, we may use cookies or similar technologies (which may include web beacons) for login/session management and saving preferences.

3) How We Use Information

  • Provide, operate, and maintain the app (including account access and core features).
  • Personalize your experience (for example, remembering preferences and organizing collections).
  • Generate statistics you request (for example, days your manicure stays flawless and other app insights).
  • Improve the app (debugging, analytics, performance tuning).
  • Security and fraud prevention.
  • Provide customer support and respond to requests.
  • Comply with legal obligations and enforce our terms.

4) Optional Automated Processing / AI Features

Some features may offer automated processing of text or images (for example, generating insights from an image or helping organize entries). If you choose to use these features:

  • Your uploaded text/images are processed on BrezyFlow’s own servers to provide the requested result.
  • We do not share the uploaded text/images with third parties for this processing.
  • We do not use your uploaded text/images to train advertising systems or for marketing.
  • Processing data is deleted promptly after processing is completed, unless you choose to store the resulting output in the app.
  • You control whether to upload content and whether to generate content using these features.

5) How We Share Information

We may disclose information only in limited circumstances and to the minimum extent necessary:

With service providers (processors)

We may share information with trusted vendors who process data on our behalf to help provide and maintain the app (for example, hosting, database services, crash reporting, analytics, and customer support tooling). These providers are required to protect information and use it only for the services they provide to us.

With your consent or at your direction

We may share information when you request or explicitly consent (for example, if you choose to export or share content).

For legal reasons

  • Comply with a legal obligation, lawful request, court order, or government demand.
  • Investigate or prevent fraud, security incidents, or illegal activity.
  • Protect the rights, property, or safety of BrezyFlow, our users, or others.

Business transfers

If we are involved in a business transaction, information may be transferred as part of that transaction, consistent with applicable law.

No sale of personal information: We do not sell your personal information.

6) International Data Transfers

Your information may be processed in countries other than where you live. Where required, we rely on safeguards such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

7) Security

We use reasonable safeguards designed to protect information, including:

  • Encryption in transit and, where appropriate, encryption at rest.
  • Access controls and least-privilege practices.
  • Regular security reviews/audits and monitoring.
  • Backups and recovery procedures.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

8) Data Retention

  • Account data: retained while your account is active.
  • Account deletion: if you delete your account, we will delete or anonymize personal information within 30 days, subject to legal obligations.
  • Usage data: retained for up to 12 months.
  • Customer support content: retained for up to 6 months.
  • Optional automated processing uploads: deleted promptly after processing is completed (unless you choose to store the output).

9) Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict processing, and withdraw consent.

How to exercise your rights: Email umnjybqp930691@outlook.com. We will respond within 5 business days.

App permissions: You can control permissions (such as location) in your device settings. If you disable certain permissions, some features may not work.

10) Third-Party Services

The app may rely on third-party services as service providers (for example, crash reporting or analytics). They may process limited information on our behalf under contract. This policy does not cover third-party products or services that you use independently of BrezyFlow.

11) Changes to This Privacy Policy

We may update this policy from time to time. We will update the effective date and, where required, provide additional notice in the app.

12) Contact Us

BrezyFlow Team

Email: umnjybqp930691@outlook.com

This Privacy Policy is provided for informational purposes and does not constitute legal advice.